State Farm® Insurance Agent Brian Gates
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Travis
November 5, 2024
5
out of
5
rating by Travis
"Very friendly and informative service!"
We responded:
"Thank you, Travis, for the 5-star review and your business! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help."
Cay Faulkner
November 1, 2024
5
out of
5
rating by Cay Faulkner
"In the short time that I have worked with State Farm on Park Avenue West, my experience has been excellent. Everyone I encountered was helpful and extremely professional. Chelsi guided me along the journey and provided top notch customer service. Thank you, again!"
We responded:
"Thank you, Cay, for the 5-star review. I am happy that you have a positive experience with our agency. We are blessed with a great team. We appreciate your business!"
Alan Bowman
October 24, 2024
5
out of
5
rating by Alan Bowman
"Deb was great ! TCB!"
We responded:
"Thank you, Alan, for the 5-star review. We are blessed to have Deb on our team. We appreciate your business with our agency!"
harley McCurdy
October 22, 2024
5
out of
5
rating by harley McCurdy
"It was a good talk and experience with these guys."
We responded:
"Thank you, Harley, for the 5-star review. We look forward to working with you for all your insurance needs. I appreciate your business!"
Alice Dickerson
October 22, 2024
5
out of
5
rating by Alice Dickerson
"I was in to talk to Brian Gates about couple of changes on my policy. Mr. Gates was very informative about my inquiries. I would recommend State Farm insurance for any insurance requests. A. D."
We responded:
"Thank you, Alice, for the 5-star review and your business with our agency. I am glad we could help with your questions."
Dawn Blauser
October 21, 2024
5
out of
5
rating by Dawn Blauser
"Had a great experience. Was able to save $100/month & Chelsea was patient, persistent and very professional. She made sure everything was done right and has great follow through!"
We responded:
"Thank you, Dawn, for the 5-star review. I am happy to hear you had a great experience with Chelsi. I appreciate your business with our agency!"
Laitham Hunt
October 17, 2024
5
out of
5
rating by Laitham Hunt
"State Farm is great to work with. Chelsi is prompt and has great communication."
We responded:
"Thank you Laitham for the 5-star review. I am blessed to work with a great team. I appreciate your business with our agency!"
Bret Blackledge
August 30, 2024
5
out of
5
rating by Bret Blackledge
"The Gates State Farm team have taken care of us for years and have went over and above when we needed them the most."
We responded:
"Thank you, Bret, for the 5-star review and allowing us to serve your insurance needs for all of these years. We appreciate your business with our agency!"
Carson Wood
August 27, 2024
5
out of
5
rating by Carson Wood
"Me and my family have been with Brian Gates Agency for over 20 years, I would never consider anywhere else. Deb has always been there for us when we need anything at all! Brian Gates would not be the same without her! Does not get better than her! Highly Recommend"
We responded:
"Thank you, Carson, for the 5-star review. I agree with you about Deb. I am blessed with a great team. I appreciate you and your family's business through all of these years with our agency!"
Mike Redman
August 22, 2024
5
out of
5
rating by Mike Redman
"I've been a client of their's for many years now. I appreciate the kindness and the care they give towards my policies."
We responded:
"Thank you, Mike, for the 5-star review and allowing us to serve your insurance needs through all of these years. I appreciate your business!"
Jane Marie
August 17, 2024
5
out of
5
rating by Jane Marie
"Very professional saved money with better insurance Ron Sherrill"
We responded:
"Thank you, Ron, for the 5-star review. I am happy to hear that we were able to help you with your insurance needs. I appreciate your business with the Brian Gates insurance Agency!"
Chuck
August 15, 2024
5
out of
5
rating by Chuck
"We have been with State Farm and Brian and Michelle gates for roughly 40 years. They have gone out of their way to help any time we had questions or claims. They went so far as calling us after hours to check up on is after a wreck. They make sure our coverage progresses with tome as far as increasing values and coverages."
We responded:
"Thank you, Chuck, for the 5-star review and the kind words. I really appreciate you allowing us to serve your insurance needs for all of these years!"
Gary Hunt
August 2, 2024
5
out of
5
rating by Gary Hunt
"State Farm has been a reliable company for us, and Brian's agency is terrific when it comes to dependability and customer service."
We responded:
"Thank you, Gary, for the 5-star review and allowing me to serve your insurance needs for many years. I appreciate your business!"
Becky Mckinnell
July 24, 2024
5
out of
5
rating by Becky Mckinnell
"Very good..have always been pleased with gates ..you guys are great"
We responded:
"Thank you, Becky, for the 5-star review. I am happy that you allow us to take care of your insurance needs. I appreciate your business!"
leah walsh
July 23, 2024
5
out of
5
rating by leah walsh
"Very personable."
We responded:
"Thank you, Leah, for the 5-star review. I appreciate your business with the Brian Gates State Farm Insurance agency!"
Deidra Barnett
July 22, 2024
5
out of
5
rating by Deidra Barnett
"Chelsi helped me every step of the way and was very patient with my busy schedule! When I called back to continue with State Farm insurance I made sure I asked for her! She got me more coverage than what I had prior and even added rentals insurance for basically the same price I paid for my prior insurance! Thank you for your patients and hard work to get me a great policy! Ask for Chelsi when calling State Farm! 👏😊"
We responded:
"Thank you, Deidra, for the 5-star review. I am happy to hear that Chelsi was able to help you with your insurance needs. I am blessed with a great team. I appreciate your business with my Agency! "
Yanira Williams
July 18, 2024
5
out of
5
rating by Yanira Williams
"Thank you so much Pam for your help! And I’m happy to be a part of State Farm insurance"
We responded:
"Thank you, Yanira, for the 5-star review. It is great to hear that Pam was able to help you with your insurance needs. We are happy you are part of the Brian Gates State Farm Insurance agency. I appreciate your business!"
Dan Davis
July 17, 2024
5
out of
5
rating by Dan Davis
"Chelsi did a wonderful job getting me right where I wanted to be with my homeowners and auto insurance! Thank you so much! Made me feel part of the team! Bill also was incredibly helpful with my claim. Helped get it going and monitored the process for me and kept me informed. Was key in getting the right information the adjusters needed."
We responded:
"Thank you, Dan and Renee, for your business and the 5-star review. I am thrilled that Chelsi did a great job for you. I am blessed with a great team. we appreciate your business with the Brian gates insurance agency."
Kylee Cass
July 14, 2024
5
out of
5
rating by Kylee Cass
"Very helpful with all questions. 10/10 recommend"
We responded:
"Thank you, Kylee, for the 5-star review. I am happy to hear that we were able to help with your questions. I appreciate your business with the Brian Gates State Farm Insurance Agency."
Sharlene Neumann
July 13, 2024
5
out of
5
rating by Sharlene Neumann
"We have been State Farm customers for close to 40 years. They have been responsive for claims and are in touch with us regularly to be sure our auto, house, boat and business insurance is up to date. Thanking Bill at Brian and Michele Gates State Farm for his guidance over the years. Glad Michele joined the company to keep Brian in line!!!True to their marketing they are good neighbors!"
We responded:
"Thank you, Sharlene, for the 5-star review. Bill does a great job, and we are blessed with a great team. As you know, Michelle does not have an easy job with that task. Thank you for your loyalty, friendship and business through all of these years."
Elaine Becker
July 11, 2024
5
out of
5
rating by Elaine Becker
"Nash arrived on time and explained everything. He completed my windshield replacement in about an hour, as he had estimated. He was very friendly and professional. Great experience."
We responded:
"Thank you, Elaine, for the 5-star review. I am happy to hear that your claim went well. I appreciate your business with the Brian Gates State Farm Insurance agency."
Kelly Scholl
June 29, 2024
5
out of
5
rating by Kelly Scholl
"Very helpful and patient with all our needs. Also, appreciated the quick responsiveness in answering all of our questions. Thank you Pam:)"
We responded:
"Thank you, Kelly, for the 5-star review. I am happy to hear that Pam was able to help with your insurance questions and needs. I am blessed with a great team. I appreciate your business with our agency."
Patty Copley
June 28, 2024
5
out of
5
rating by Patty Copley
"very nice and helpful staff answered all our questions"
We responded:
"Thank you, Patty, for the 5-star review and meeting with Bill to discuss your insurance questions. I appreciate your continued business with our agency."
Chamrock Nicole
June 27, 2024
5
out of
5
rating by Chamrock Nicole
"Thank you so much you saved me from paying double and gave me more coverage on my home and auto! Thanks Chelsi!"
We responded:
"Thank you for the 5-star review. I am thrilled to hear Chelsi was able to help with your insurance needs. Thank you for your business with the Brian Gates State Farm Insurance Agency."
Maria Santillan
June 19, 2024
5
out of
5
rating by Maria Santillan
"I used to be insured with State Farm few years ago back home and did not have the greatest experience. Got referred to Brian Gates when I moved to Ohio. Pam answered all of my questions without me feeling like I was bothering her. After talking to Pam she sent me a quote within an hour! I would recommend Pam to anyone that is in the market for a new insurance company!"
We responded:
"Thank you, Maria for the 5 Star review. I am happy to hear that you had a great experience with Pam and our agency. We are happy that you are back with State Farm. I appreciate your business with the Brian Gates State Farm Insurance agency!"