State Farm® Insurance Agent Brian Gates
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandon Peters
May 7, 2025
5
out of
5
rating by Brandon Peters
"Hassle free and very smooth when making a claim! Have been with them for years, and will continue cmfor years to come!"
We responded:
"Thank you, Brandon, for the 5-star review. I am happy to hear that your claim went well. I appreciate your business through all of these years!"
Christa
April 29, 2025
5
out of
5
rating by Christa
"Bill was extremely helpful in providing me with the documents needed when my policy effective date was questioned. (I got a ticket on the same day my policy renewed, just my luck 😭) He sent me over all the documents I needed and offered going above and beyond to get this situated for me. So so sweet too!"
We responded:
"Thank you, Christa, for the 5-star review. Bill does a great job of taking care of customer's needs and always going beyond what is expected. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you for your business!"
Marvielle Marshall
April 28, 2025
5
out of
5
rating by Marvielle Marshall
"She was great"
We responded:
"We’re honored by your positive feedback! I am blessed with a great team, and we look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know! Thank you for your business with our agency!"
George Zeigler
April 15, 2025
5
out of
5
rating by George Zeigler
"My wife and I met with Bill and Brian Gates at the State Farm Agency in Mansfield, Ohio. The purpose of the meeting was to review our renter's and auto insurance policies. We verified that all contact information was accurate and discussed the coverages applicable to both policies. Additionally, we reviewed the costs associated with each policy and the coverage limits. Overall, the meeting was informative."
We responded:
"Thank you, George, for the 5-star review! I am happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. I appreciate your business through all of these years!"
Debbie Whaley
April 8, 2025
5
out of
5
rating by Debbie Whaley
"My husband and I have been with State Farm for over 30 years and have had 3 different agents due to promotions in the company but we have been with Gates for many years. They are all very helpful. Deb Carpenter is always there to give the best advice and I know I can count on her to be honest and do what is in our best interest. My husband was recently in an accident that wasn’t his fault and she guided us through everything amd made calls when they were necessary. We feel very confident all around in Gates State Farm Insurance Company. We would recommend them to anyone."
We responded:
"Thank you, Debbie, for the 5-star review and all of these years with State Farm. I am blessed to have Deb as part of our great team. I appreciate you and your business with our agency through all of these years!"
Warren Hargo
April 4, 2025
5
out of
5
rating by Warren Hargo
"Bill was amazing, he took the time out to go over all my products and answered all my questions"
We responded:
"Thank you, Warren, for your 5-star review! I am happy to hear that Bill was able to answer all of your questions. I appreciate your business with our agency!"
Laura Brink
March 27, 2025
5
out of
5
rating by Laura Brink
"I’ve been working with Pam and it has been a great experience transitioning from another company. She was able to save me money on both policies, quick to respond to follow up questions, and wonderful to talk to. Highly recommend!"
We responded:
"Thank you, Laura, for your business and the 5-star review. We’re honored by your positive feedback! I am blessed with a great team, and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Miranda Kindle
March 27, 2025
5
out of
5
rating by Miranda Kindle
"Pamela was very nice and informative and answered all my questions. She helped me save a big chunk of money on my car insurance and helped making my switch over smooth. Would highly recommend State Farm to my family and friends."
We responded:
"Thank you, Miranda, for the 5-star review. It’s our pleasure to assist you with your insurance needs. Pam does a great job in finding the right coverage for your needs. If there is anything else we can do to help, please let us know. Thank you for your business!"
Brooklyn Yoxtheimer
March 25, 2025
5
out of
5
rating by Brooklyn Yoxtheimer
"I had state farm for a long time, and switched insurances like a dumbass. So glad to have state farm back!!! Chelsea really helped me get the coverage I needed and wanted."
We responded:
"Thank you, Brooklyn, for the 5-star review. I appreciate your business with our agency!"
Mike Baumberger
March 12, 2025
5
out of
5
rating by Mike Baumberger
"Pam was helpful and patient ten out of ten rating"
We responded:
"Thank you, Mike, for the 5-star review. Pam does a great job of explaining coverages as well as making sure you have what meets your needs. I appreciate your business with our agency!"
Richard West
March 3, 2025
5
out of
5
rating by Richard West
"They saved me fifty percent over the company I had used for 35+ years. Great job Pam and Brian Gates State Farm."
We responded:
"Thank you, Richard, for the 5-star review and your business. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tammy Montgomery
March 3, 2025
5
out of
5
rating by Tammy Montgomery
"If you need car insurace or home owners go to this state farm insurance agent. Brian Gates and Deb are the very best. I just moved back to Ohio and Bill Gates and Deb took care of my home owners and car insurance and saved me alot of money. Thank you Bill Gates and Deb."
We responded:
"Thank you, Tammy, for the 5-star review. I am happy to hear that you had a great experience with our office. Welcome back to Ohio and Go Bucks! I appreciate your business with our agency."
Stephen Currier
February 28, 2025
5
out of
5
rating by Stephen Currier
"Worked with Chelsi with my very busy crazy schedule and she was great to work with and had a LOT of patience with me and my schedules. Cheaper insurance as well with more coverage, can't complain about that. Thanks Chelsi and The Brian Gates Team for so far an exceptional experience."
We responded:
"Thank you, Stephen, for the 5-star review. I am thrilled to hear you had a great experience with our agency and especially Chelsi. I am blessed with a great team. I appreciate your business!"
BOBBY MEYER
February 27, 2025
5
out of
5
rating by BOBBY MEYER
"Very good service. She is excellent, awesome."
We responded:
"Thank you, Bobby, for the 5-star review and your business. I am happy to hear you had a great experience with our agency. "
Dawn Coffman
February 27, 2025
5
out of
5
rating by Dawn Coffman
"Very nice people who are there to get you the coverage you need at a fair price!"
We responded:
"Thank you, Dawn, for the 5-star review. I am happy to hear you had a great experience with our agency. I appreciate your business!"
Jayme Pollack
February 26, 2025
5
out of
5
rating by Jayme Pollack
"Pam was fantastic with getting me good rates and was so helpful!! Would def recommend State Farm!!"
We responded:
"Thank You Jayme for the review and your business with our agency. Pam does a great job in trying to understand your insurance needs. "
DM X
February 24, 2025
5
out of
5
rating by DM X
"Pam is wonderful, very knowledgeable and helpful in getting me and my uncle car insurance."
We responded:
"Thank you for the 5-star review. Pam does a great job helping new customers as well as current customers. I appreciate your business with our agency!"
Lori Bevier
February 21, 2025
5
out of
5
rating by Lori Bevier
"Friendly knowledgeable staff!"
We responded:
"Thank Lori for the 5-star review. I am blessed with a great team. I appreciate your business!"
Rebecca
February 20, 2025
5
out of
5
rating by Rebecca
"Bill was well prepared for our conversation and willing to answer questions."
We responded:
"Thank Rebecca for the 5-star review. Bill Does a great job explaining coverages and answering questions. I appreciate your business!"
Charlie Davis
February 18, 2025
5
out of
5
rating by Charlie Davis
"Had a great experience transitioning to State Farm for insurance needs. I was able to switch insurance providers, get better coverage, and save some money. Chelsi was very helpful and great to work with. Highly recommended."
We responded:
"Thank you, Charlie, for the 5-star review. I am happy to hear that you had a great experience with our office. I am blessed with a fantastic team. I appreciate your business with our agency!"
Aubrie Pugh
February 7, 2025
5
out of
5
rating by Aubrie Pugh
"We have had nothing but a perfect experience working with Pam! She has helped us significantly and stayed in touch through the whole process."
We responded:
"Thank you, Aubrie for the 5 Star review. I am happy to hear that you had a great experience with our agency. I am blessed with a wonderful team. I appreciate your business with our agency!"
Harley Campbell
February 7, 2025
5
out of
5
rating by Harley Campbell
"Nobody beats the service at Brian Gates!!"
We responded:
"Thank you, Harley, for the 5-star review, We’re honored by your positive feedback and we look forward to continuing to provide you with great service! I appreciate your business!"
Abby Schlereth
February 3, 2025
5
out of
5
rating by Abby Schlereth
"A customer service at bill gate State Farm is phenomenal. Very professional the repair shop professional. The rent a car's professional. It's very stressful when you have an accident and they really make it easier on you."
We responded:
"Thank you, Abby, for the 5-star review and taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Bill does a great job helping people with their claims. If you ever have any questions or need assistance, we’re here to help!"
Roberta Moore
January 31, 2025
5
out of
5
rating by Roberta Moore
"Bill was very helpful and knowledgeable."
We responded:
"Thank you, Roberta, for the 5-star review. We are blessed to have Bill on our team. I appreciate your business with our agency!"
Katie Clough
January 31, 2025
5
out of
5
rating by Katie Clough
"Had a wonderful experience with Makenzi at Gates State Farm. She was timely and available to answer all my questions. She followed up multiple times to make sure things were squared away when I closed on my home. Thanks Makenzi!"
We responded:
"Thank you, Katie, for the 5-star review. I am happy to hear that you had a wonderful experience with Makenzie. I am blessed with a great team. I appreciate you and your business with our agency!"