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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Torrey Hargo

April 10, 2024

5  out of  5 rating by Torrey Hargo
"Chelsea was great she took her time to explain the quote and bundling packages and other discounts that their office offered. She was awesome."
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Frank X Kunz Jr

April 10, 2024

5  out of  5 rating by Frank X Kunz Jr
"agent was very help full and friendly."
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Brain Martin

April 6, 2024

5  out of  5 rating by Brain Martin
"Pam was awesome! Saved alot of money compared to old insurance I've had for years, and she didn't have to buy with moon pies! Lol Thanks!!!"
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Sonja Kreis

April 2, 2024

5  out of  5 rating by Sonja Kreis
"I am so happy to have been explained my automobile coverage by Chelsi. She shared with me by insuring multiple cars, and adding other insurance with my home that I actually saved money. I am thankful and will definitely be telling my friends to check in and see if they also can save money with State Farm"
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Sue Newman

April 2, 2024

5  out of  5 rating by Sue Newman
"Very informative meeting with Chelsea."
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Bruce Newman

April 2, 2024

5  out of  5 rating by Bruce Newman
"Chelsea is very professional, knowledgeable, courteous and a pleasure to work with."
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Kalvin Montgomery

March 26, 2024

5  out of  5 rating by Kalvin Montgomery
"Quick responses, friendly staff, and extremely helpful throughout my accident. Very little to do on my end which I appreciate and made the whole process feel like it wasn’t a big deal after all!"
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Terri Perry

March 26, 2024

5  out of  5 rating by Terri Perry
"I recently changed insurance companies and was very pleased with the assistance I received from State Farm and especially Chelsi. The process was pretty easy even though I ask many questions and placed several calls. My questions were answered very promptly and I received emails with quotes so I could compare them with other quotes. I would definetly refer others to this agency. Thank you Chelsi for a good experience."
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Elaina Challe

March 21, 2024

5  out of  5 rating by Elaina Challe
"I was very pleased with my service from Agent Chelsi. She made the information very easy to understand and she has great communication. Thank you for all your wondering help Chelsi!"
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Elizabeth Fisher

March 21, 2024

5  out of  5 rating by Elizabeth Fisher
"I highly recommend this agency! Chelsi was so patient and answered all our questions ( which were alot!) Got a great vehicle and renters plan and the process was smooth. Thank you so much Chelsi!"
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Joshua Smith

March 15, 2024

5  out of  5 rating by Joshua Smith
"Chelsi was great at answering any questions I had about policy's an is the cheapest around I found to bundle auto an home"
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todd enderby

March 14, 2024

5  out of  5 rating by todd enderby
"Everything was awesome, Pam especially was great, thanks for helping me."
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Bryce Thompson

March 12, 2024

5  out of  5 rating by Bryce Thompson
"Great customer service"
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Evelyn Barnhart

March 8, 2024

5  out of  5 rating by Evelyn Barnhart
"Pam was so helpful in switching our home and car policies to State Farm!! Better coverage and saved us money!!"
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Jeffrey Eby

March 5, 2024

5  out of  5 rating by Jeffrey Eby
"Nice people to deal with."
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Carolyn Brook

February 5, 2024

5  out of  5 rating by Carolyn Brook
"Device was great. Agent BILL Henderson completed the claim fast and he was very friendly. Safelite was very good. I am happy with State Farm."
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Kristi Paxton

February 2, 2024

5  out of  5 rating by Kristi Paxton
"They were wonderful and explained everything to me."
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Mike Shambaugh

January 30, 2024

5  out of  5 rating by Mike Shambaugh
"I have been with State Farm since I started driving back when I was 16. I can honestly say the my Agents Michelle & Brian Gates have the best staff a client could hope for. I typically have the pleasure of working with Deb Carpenter on most of my encounters, and she makes me feel like I am part of the Family. If you are looking to switch providers, or start from scratch, I highly recommend the Gates Team to help you out!"
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Jenny

January 25, 2024

5  out of  5 rating by Jenny
"Chelsi was friendly and helpful with getting me started back up with State Farm insurance. Thanks again!"
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Misty Thomas

January 25, 2024

5  out of  5 rating by Misty Thomas
"We have had a great experience switching over to Gates - State Farm. Everyone has been kind, efficient and accommodating."
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Shawn Konya

January 25, 2024

5  out of  5 rating by Shawn Konya
"Bill and team at Gates St Farm handled my recent roof claim. Process was very smooth and everything was taken care of to my satisfaction. The local team checked in periodically to make sure I was being taken care of, and the people on the claims team answered all my questions promptly so I understood how the process was going to proceed, as this was the first time I have ever went through a claim like this. Great customer service!"
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Brian Weaver

January 22, 2024

5  out of  5 rating by Brian Weaver
"The agents are always incredibly helpful, courteous and they treat me like family. Brian & Michelle Gates has assembled an amazing team! I appreciate everything they do for my family and myself!!"
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Jessica Hudson

January 19, 2024

5  out of  5 rating by Jessica Hudson
"Loved working with Chelsi!! The process was so smooth, and the results were better than expected!! Glad we switched, thanks Chelsi!!"
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Scott Tilton

January 11, 2024

5  out of  5 rating by Scott Tilton
"Fairly easy to get insurance from, just expect long phone calls and a few things snuck in at the end, but just review your documents and cancel what you don’t really think you need, still cheaper than other companies, so that’s a plus."
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Dan Davis

January 11, 2024

5  out of  5 rating by Dan Davis
"Chelsi did a wonderful job getting me right where I wanted to be with my homeowners and auto insurance! Thank you so much! Made me feel part of the team!"